FREE WORLWIDE SHIPPING ON ALL ORDERS
FREE WORLWIDE SHIPPING ON ALL ORDERS

FREQUENTLY ASKED QUESTIONS

GENERAL QUESTIONS

Is this website secure to use?

How quickly do you respond to email queries?

Where are you based?

Why are you so cheap?

BEFORE YOU PLACE AN ORDER

Where can I find the sizing table in centimetres?

Will I receive a two sizes larger item?

What kind of payment do you accept?

What is the shipping cost?

Do you deliver to my country?

How long will it take to receive my order?

AFTER YOU PLACE AN ORDER

It's been too long! Where is my order?

How can I track my order?

My tracking number says “pending” or “no information available at the moment”

I ordered something. How can I cancel?

I ordered something. How can I change the color or size?

I ordered something. How can I change the delivery address?

AFTER RECEIVING AN ORDER

My order arrived, but I received the wrong items.

My order arrived, but I want to change the color/size.

My order arrived, but I want to return it.

My order arrived, but some items are missing!

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